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Flight information via SMS, email and app notifications

Flight information via SMS, email and app notifications

The Lufthansa Group airlines make it a priority to ensure that passengers always reach their destinations punctually and reliably. Nevertheless if air traffic disruptions occur, the departure gate changes, a flight is delayed or even has to be cancelled, passengers can be informed of any flight changes in good time via SMS, email or app notification.

To ensure that passengers receive the relevant flight information as quickly as possible, it is important to keep their contact details up to date, for example:

  • At lufthansa.com in the ‘My booking’ section
  • In the relevant Miles & More profile
  • In the relevant Lufthansa iD

Travellers using the Lufthansa app already receive their notifications directly via messages on their smartphone.

For further information and to download the Lufthansa app, please visit: lufthansa.com/flightirregularities

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How it works:

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In accordance with the General Data Protection Regulation, we would like to inform you that the transmission of any personal data entered on forms is unencrypted. You can view the PartnerPlusBenefit data protection regulations online.

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This is how you can receive your 2,000 Benefit points as a thank you:

  1. The recipient registers their company online at PartnerPlusBenefit.
  2. After registering successfully and logging in for the first time, all they have to do is complete your recommendation email with their own company name, company address and contract number, and then email it direct to partnerplusbenefitde@dlh.de.
  3. Both you and the new member will be credited with 2,000 Benefit points.
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