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More flexible rebooking options for existing and new bookings

More flexible rebooking options for existing and new bookings

Many travel plans are affected by the Corona crisis and we want to ensure that you and your travellers have enough time and flexibility to adjust their travels to meet their needs. The Lufthansa Group airlines are now offering even more flexible rebooking options so that you can continue to book worry-free.

Rebooking options for existing bookings (tickets issued on/before 15 May 2020):

Passengers can rebook once free of charge to a different travel date and/or a new routing, regardless of whether or not their flight has been cancelled. The trip can also be postponed until 2021, so that nothing stands in the way attending a business trip which has been rescheduled to next year.

  • The rebooking/reissue must be made by 31 January 2021 at the latest
  • New start of travel on/before 31 December 2021

Passengers who rebook before 31 August 2020 and start their new journey by 31 December 2020 will continue to receive a discount of EUR 50/50 USD/50 CHF. 

TWP 2013 – Rebooking options for new bookings (tickets issued from 16 May to 30 June 2020)

Passengers of non-cancelled flights who wish to change their travel plans can rebook once free of charge to a different travel date. 

  • The rebooking/reissue must be completed before the originally planned start of travel
  • New start of travel on/before 31 December 2021 
  • Start and destination of the journey can be changed (exception: German domestic tickets may not be changed into international tickets and vice versa)

Passengers of cancelled flights may rebook once to a new routing and/or another travel date until 31 December 2021 at the latest. You can find all the details on lufthansa.com

We hope that these flexible and extended rebooking options will give you and your customers the comfort and flexibility to select their preferred travel date.

If you still want to travel, we ask you to always check the status of your flight and the current travel and entry restrictions of your final or transit destination before you start your journey. These might be subject to change on short notice.

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  2. After registering successfully and logging in for the first time, all they have to do is complete your recommendation email with their own company name, company address and contract number, and then email it direct to partnerplusbenefitde@dlh.de.
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